Services

More capacity.
Built around you.

Auxidar builds and manages Bangladesh-based teams delivering agreed customer service, sales, administration, accounts and HR services for international businesses.

01Auxidar / Services
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One clear route from scope to managed delivery

Begin with the work.
Build the team around it.

Four areas of managed support. Start with the work you need delivered.

Give customer conversations clear ownership, from first enquiry to after-sales care.

Auxidar manages support teams for enquiries, requests and customer issues. Round-the-clock customer support is available, with coverage, staffing and escalation arrangements agreed during scoping.
  • Customer service representatives
  • Customer support team leaders
  • Service operations coordinators
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01

Listen. Resolve. Follow through.

Customer Service

Give customer conversations clear ownership, from first enquiry to after-sales care.

Auxidar manages support teams for enquiries, requests and customer issues. Round-the-clock customer support is available, with coverage, staffing and escalation arrangements agreed during scoping.

Customer care

  • Customer support and queue management
  • Answering enquiries and resolving problems
  • Handling complaints with care and clear escalation
  • Processing customer requests
  • After-sales support
Customer Service RepresentativeCustomer Support Team LeaderService Operations Coordinator
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02

Make each conversation count.

Sales

Keep outreach, sales conversations and follow-through moving within your commercial process.

Auxidar manages sales-support work across business and consumer conversations. We agree the audience, messaging, handover points and approval rules before delivery begins.

Outreach and selling

  • Cold calling and B2B sales support
  • B2C sales and subscription sales support
  • Inbound sales support
  • Outbound telemarketing and upselling

Conversion support

  • Live chat and conversational sales
  • Service booking: helping customers book your services
  • Cart abandonment follow-up and recovery support
Sales Development RepresentativeInside Sales RepresentativeConversational Sales Adviser
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03

Order behind every operation.

Administration

Keep records, orders and technical support organised as the operation evolves.

Auxidar manages recurring administrative workflows, with clear ownership, access boundaries and escalation.

Data and documents

  • Data entry and digitisation
  • Data processing, cleaning and validation
  • Document scanning, indexing and management

E-commerce operations

  • Order processing and fulfilment tracking
  • Payment verification and fraud-review administration
  • Inventory and catalogue updates
  • Returns, refunds and exchanges administration

IT Help Desk Support

  • Employee IT tickets and technical troubleshooting
  • System monitoring and software-update support within agreed access permissions
Administrative AssistantE-commerce Operations SpecialistOrder Processing ClerkFraud Operations AnalystData Entry ClerkDocument ControllerIT Support TechnicianSystems Administrator
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04

Care in every record.

Accounts & HR

Bring careful, managed support to financial records and employee administration.

Auxidar manages bookkeeping, payroll preparation and HR administration around your processes.

Accounts

  • Bookkeeping: recording daily financial transactions and maintaining ledgers
  • Accounts payable and receivable
  • Payroll processing: calculations and records

People administration

  • Employee onboarding paperwork and internal profiles
  • Benefits administration and leave records
  • HR records and compliance-log maintenance
BookkeeperAccounts Payable ClerkAccounts Receivable ClerkPayroll SpecialistHR AdministratorBenefits Administrator
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Sensitive actions

Operating boundaries

Payroll preparation, payment verification, fraud reviews and refunds follow agreed approval rules and escalation routes. Decisions to release funds remain with authorised approvers. This support does not include tax advice or a security or legal-compliance guarantee.

01

Payroll preparation

The team can prepare calculations and records within the agreed process. Authorised approvers retain payment-release decisions.

02

Refunds and payment verification

Checks and administration follow the client's documented rules, access permissions and approval thresholds.

03

Fraud review

Potential issues are recorded and escalated through agreed routes. Final decisions remain with the authorised client team.

The next stage starts with a clear brief

Need → Team → Ongoing operations

Build the team behind what comes next.